Legal
Terms of Use
1. Agreeing to these terms
FirstFoundationkids is run by [company legal name] ("we", "us"). By creating an account, subscribing, or using FirstFoundationkids, you agree to these Terms of Use and to our Privacy Policy. If you do not agree, do not use FirstFoundationkids.
2. Who may use FirstFoundationkids
- Accounts may only be created by a parent or legal guardian who is at least 18 years old.
- Children may use FirstFoundationkids only with the permission of, and under the supervision of, that parent or guardian.
- You are responsible for all activity on your account, including your children's use.
3. Educational content and parental guidance
FirstFoundationkids offers games for general early learning and fun. We design the games to be age-appropriate and review them with care, but:
- Games may contain mistakes, simplifications, or content that does not suit every child, family, culture, or curriculum.
- Parents and guardians should check each game with their child and decide whether it is suitable. Parental guidance is recommended for all games.
- FirstFoundationkids is not a replacement for teachers, schooling, or professional advice (medical, developmental, speech, or educational). Speak to a qualified professional about any concern about your child.
- If you find an error, please tell us at custmerservice@FirstFoundationkids.com so we can fix it.
4. No guarantees
FirstFoundationkids is provided "as is" and "as available". To the fullest extent the law allows, we make no promises that the content is accurate, complete, or error-free, that it will produce any learning result, or that the service will always be available, secure, or free of bugs.
5. Limits on our responsibility
To the fullest extent the law allows:
- We are not responsible for any loss or harm that comes from relying on content in FirstFoundationkids, including any error or incorrect information in a game.
- We are not responsible for indirect, incidental, or consequential losses, or for loss of data, profit, or opportunity.
- Our total responsibility for any claim about FirstFoundationkids is limited to the amount you paid us in the 12 months before the claim.
Some places do not allow certain limits of responsibility. Nothing in these terms removes rights you have under consumer protection law that cannot be removed by agreement.
6. Plans, billing and cancelling
- Levels 1 to 3 of every age group in every game are free. Level 4 and up need a paid plan: Monthly ($9.99 a month), Yearly ($79.99 a year), or Family ($99.99 a year, up to 4 child profiles).
- Plans renew automatically at the end of each period until you cancel in My account.
- When you cancel, your plan stays open until the end of the period you paid for. We do not refund partial periods, except where the law requires it.
- We may change prices with at least 30 days' notice before your next renewal.
- Discount codes take money off the first payment of a plan only. Gift codes give free access for the time shown, need no card, and do not renew by themselves. Codes can't be swapped for cash and may be switched off if they are misused.
7. Your account
Keep your password private and tell us right away if you think someone else has used your account. Give accurate details when you sign up.
8. Fair use
Do not copy, resell, or redistribute FirstFoundationkids content, try to break or bypass its security or paywall, or use it for anything unlawful.
9. Ownership
FirstFoundationkids, Pip the frog, and all games, artwork, and text belong to [company legal name]. Your plan gives you a personal, non-transferable right to use them for your family.
10. Ending your use
You can delete your account at any time in My account. We may suspend accounts that break these terms.
11. Changes to these terms
We may update these terms. If a change is important, we will tell you before it takes effect, and you will be asked to agree again.
12. Rewards, certificates and reviews
- Stars, stickers, medals, trophies, certificates and Pip's hats are just for fun. They have no money value, cannot be bought, sold or swapped, and are not an official school qualification.
- Rewards and coloring pages are saved on your device. Clearing your browser data or deleting a child profile removes them.
- If you post a review, it must be honest and about your own family's experience. We show only your first name and last initial. We may remove reviews that are rude, misleading, or share personal details. We never post made-up reviews.
13. Law and contact
These terms are governed by the laws of [country / state]. Questions: custmerservice@FirstFoundationkids.com, [postal address].